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COVID-19 and safety FAQs

Answering all your questions about travelling to Dubai and attending
Windows, Doors & Facades Event and Gulf Glass

Finding reliable information about the latest travel regulations, testing requirements and safety regulations can be challenging. We have compiled a list of answers to the most frequently asked questions from our participants in order to help you plan ahead and make your experience at Windows, Doors & Facades Event as seamless as possible.

This page was last updated on: 9 August 2022

Safety at Windows, Doors & Facades Event and Gulf Glass

At dmg events, our commitment to delivering exceptional live in-person events that support economic growth and recovery, will be reinforced by the dmg events All Secure protocol designed to protect our colleagues, exhibitors, visitors, delegates and contractors.

What is the dmg events All Secure protocol?

Our All Secure protocol comprises four key cornerstones, providing assurance and confidence that all our events have health and safety as our number one priority: physical distancing, cleaning & hygiene, protect & detect, and communication.

These standards will work in conjunction with advice from Public Health Authorities and venues to ensure our events are operating in accordance with local rules as well as meeting international standards.

You can download the full All Secure guide HERE.

Do I need to be vaccinated to attend The Big 5?

The Department of Tourism and Commerce Marketing (DTCM) in Dubai announced that the following events do NOT require vaccination:

  • Classical, Theatrical and Comedy shows
  • All types of business events

If you would like more information, please contact DTCM at 600555559 or via email at [email protected]

Do I need to present a negative PCR test to attend The Big 5?

No, PCR test results are not required to attend any event or activity in Dubai, as per official communication from the Department of Tourism and Commerce Marketing (DTCM) in Dubai.

Are face masks mandatory?

Wearing of masks is mandatory in all public indoor venues in the emirate, while it is optional in outdoor areas.

What if I have a high temperature?

In the case of a high temperature, you will be asked to step aside to cool down. If the high temperature persists, you will be directed to a designated medical area to re-check your temperature and take any necessary medical procedure such as doing a PCR test.

What happens if I get sick at the venue?

You will be taken care of by our medical team who are following the Dubai Health Authority regulations.

How often is the venue sanitised?

  • A full venue sanitisation will be conducted at the end of every event day.
  • Cleaning is carried out between breakout sessions, broadcasting sessions and lunch times at the conferences and workshop areas.
  • Sanitisers are also installed at key locations: at entrances to the venue, entrances to halls and meeting rooms, F&B outlets, washrooms, within parking areas, service yard restrooms and in all meeting rooms.

Travelling to Dubai

Dubai has been open and welcoming back tourists and visitors from 7 July 2020. The Emirate has put precautionary procedures into place for the safety of all visitors.

What documents do I need at departure?

  • Check your visa requirements HERE.
  • From 26 February 2022, passengers travelling to Dubai from all countries (GCC included) must fulfill one of the below requirements:
    1. If you are vaccinated, present a valid vaccination certificate(s) reflecting that the passenger is fully vaccinated with a vaccine approved by the WHO or the United Arab Emirates (UAE), and includes a QR code.
    2. If you are unvaccinated, present a valid negative COVID‑19 PCR test certificate issued within 48 hours before the scheduled flight departure to Dubai and issued by an approved health service provider with a QR code.
    3. If you are unvaccinated, present a valid medical certificate with a QR code issued by the relevant authorities that the passenger has recovered from COVID‑19 within 1 month from the date of recovery to the date of arrival.
  • All certificates must be printed in English or Arabic; certificates in other languages are acceptable if they can be validated at the originating station (the date and time of the test must be detailed). The printed certificate must have a valid QR code. No hand written, SMS or digital certificates will be accepted.
  • Ensure you have medical travel insurance with international coverage that covers COVID-19 before travelling.

Do I need a PCR test to travel to Dubai?

  • From 26 February 2022, passengers travelling to Dubai from all countries (GCC included) must fulfill one of the below requirements:
    1. Present a valid vaccination certificate(s) reflecting that the passenger is fully vaccinated with a vaccine approved by the WHO or the United Arab Emirates (UAE), and includes a QR code
    2. Present a valid negative COVID‑19 PCR test certificate issued within 48 hours before the scheduled flight departure to Dubai and issued by an approved health service provider with a QR code
    3. Present a valid medical certificate with a QR code issued by the relevant authorities that the passenger has recovered from COVID‑19 within 1 month from the date of recovery to the date of arrival
  • Passengers will be required to take another PCR test on arrival at the Dubai International Airport for arrival from certain countries or if they are displaying any symptoms.

What happens on arrival at the Dubai International Airport?

  • Passengers may be required to take a PCR test at Dubai Airports on arrival, and self quarantine until they receive a negative result. For more information click HERE.

Do I need to quarantine?

  • Currently there is no quarantine requirement in place when arriving in Dubai; however you may be asked to take another COVID‑19 PCR test on arrival. If you take a test at the airport, you must remain in your hotel or residence until you receive the test result.
  • If the test result is positive, you will be required to undergo isolation and follow the Dubai Health Authority guidelines.

Where can I get a PCR test in Dubai?

Below is a list of testing centres that are located within 15 minutes driving of the Dubai World Trade Centre.

Medcare Hospital
Near Al Safa Park – Al Hadiqa Rd - Show in maps
800 633 2273

Mediclinic Welcare Hospital
2nd St – Garhoud - Show in maps
+971 4 282 7788

Mediclinic Dubai Mall
Financial Center Rd. - Show in maps
+971 4 449 5111

Medeor Hospital 24×7
Sheikh Khalifa Bin Zayed Road, Bur Dubai - Show in maps
800 900 600

How much does the PCR test cost?

  • PCR tests cost approximately 150 AED (40 USD) in the UAE. Verify the cost with your testing facility first.

What happens if I test positive?

  • If you test positive for COVID-19 you must contact the Dubai Health Authority which will instruct you for further action in compliance with the government procedures.
  • You can find the contact details for the Dubai Health Authority HERE.

What hotels are open in Dubai?

All hotels in Dubai are open, with strict hygiene and safety measure in place to safeguard their guests.

Useful contact details of Dubai Government entities

Dubai Tourism
Website +971 4 282 1111

Dubai Airports
Website +971 4 313 9999

Dubai World Trade Centre
Website +971 4 389 3999

Immigration
Website +971 4 224 5555

Emirates Airlines
Website 600 55 55 55

Dubai Health Authority (DHA)
Website 800342 // Outside UAE- +971 4 219 8888

Disclaimer

It is your responsibility to check the Government entities’ websites for regulation updates regarding travel, visa, quarantine and PCR tests requirements in Dubai. Windows, Doors & Facades Event and Gulf Glass is not responsible for any discrepancy between the information provided and any changes in the regulatory framework.

While all measures are in place to keep you safe, your participation at the event is at your own discretion and associated risks. dmg events can assume no responsibility for any personal illness, injury, damages or losses resulting from your visit.